Documentation

Getting Started

Welcome to CheckPrintPro! This guide will help you get up and running quickly with our check printing software.

What You'll Need

• A computer running Windows 10+ or macOS 10.14+
• A printer (any standard home or office printer)
• 8.5" × 11" check paper (available at office supply stores)
• Your bank account information

Quick Start

1. Try CheckPrintPro free with a 7-day free trial (hosted plan), or purchase a desktop license
2. Download and install CheckPrintPro (desktop plans)
3. Activate your license key (desktop plans)
4. Create your first bank profile
5. Load check paper into your printer
6. Print your first check

Free Trial

CheckPrintPro offers a 7-day free trial of the Hosted plan so you can try the software before committing to a purchase.

How to Start Your Free Trial

1. Visit checkprintpro.com/app and click "Start Free Trial"
2. Enter your email address
3. Check your inbox for a verification email and click the link to verify
4. Once verified, you can log in and start using CheckPrintPro immediately

What's Included

• 1 bank profile
• Unlimited check printing
• 30 days of check history
• Access from any device via web browser

Installation

First, download CheckPrintPro for your operating system, then follow the steps below.

Windows Installation

1. Download the CheckPrintPro installer (.exe file)
2. Double-click the installer file
3. Follow the installation wizard
4. Choose your installation directory (default recommended)
5. Click "Install" and wait for completion
6. Launch CheckPrintPro from your Start menu or desktop shortcut

macOS Installation

1. Download the CheckPrintPro installer (.dmg file)
2. Open the .dmg file
3. Drag CheckPrintPro to your Applications folder
4. Open Applications and double-click CheckPrintPro
5. If prompted, allow the app in System Preferences > Security & Privacy

System Requirements

License Activation

After purchasing a desktop plan (Beginner, Pro, or Business), you will receive a license key via email. Follow these steps to activate your copy of CheckPrintPro.

Activating Your License

1. Open CheckPrintPro on your computer
2. On the login screen, enter your email address and license key
3. Click "Activate"
4. Your license will be validated and locked to your device

Offline Access

Once activated, the desktop app works offline. Your license session is cached locally, so you can continue using CheckPrintPro even without an internet connection.

Check Paper Setup

Compatible Check Paper

CheckPrintPro works with standard 8.5" × 11" check paper featuring one check at the top with ledger space below. See our FAQ for more details about check paper options and costs.

Where to Buy Check Paper

• Office supply stores (Staples, Office Depot, etc.)
• Online retailers (Amazon, Walmart, etc.)
• Specialty check printing suppliers

Loading Check Paper

1. Remove regular paper from your printer
2. Load check paper with the check portion facing up
3. Ensure paper is aligned properly in the tray
4. Adjust paper guides to fit snugly
5. Print a test check to verify alignment

Bank Profile Configuration

Creating a New Bank Profile

1. Open CheckPrintPro
2. Click "New Profile" or go to File > New Bank Profile
3. Enter your profile name (e.g., "Business Checking")
4. Fill in your bank information:
   • Bank name
   • Routing number (9 digits)
   • Account number
   • Starting check number
5. Enter your personal/business information:
   • Name or business name
   • Address
   • Phone number (optional)
6. Upload your signature (optional but recommended)
7. Click "Save Profile"

Finding Your Bank Information

You can find your routing and account numbers on an existing check:

• Routing Number: First 9 digits at the bottom of the check
• Account Number: Digits between the routing number and check number

Printing Your First Check

Step-by-Step Guide

1. Select Your Bank Profile
   • Choose the profile from the dropdown menu
2. Fill in Check Details
   • Date: Enter the check date
   • Pay to the order of: Enter payee name
   • Amount: Enter the dollar amount
   • Memo: Add a note (optional)
3. Review the Preview
   • Check all information for accuracy
   • Verify the check number
   • Ensure signature appears (if uploaded)
4. Print
   • Load check paper into printer
   • Click "Print Check"
   • Select your printer
   • Click "Print"
5. Verify the Printed Check
   • Check alignment and positioning
   • Verify all information is correct
   • Sign manually if no signature was uploaded

Features Guide

Check History

View all previously printed checks with search and filter capabilities.

• Access via the "History" tab
• Search by payee, amount, or date
• Export to CSV for accounting software
• Reprint previous checks

Signature Management

Upload and manage digital signatures for automatic inclusion on checks.

• Supported formats: PNG, JPG, PDF
• Recommended size: 300 DPI for best quality
• One signature per bank profile

Multiple Bank Profiles

Manage multiple bank accounts from a single application. Compare plans to find the right fit.

• Beginner: 1 bank profile
• Pro: 5 bank profiles
• Business: Unlimited bank profiles

Cloud Sync (Hosted Plan Only)

Access your data from any device with cloud synchronization.

• Automatic backup of all data
• Access from multiple devices
• Real-time synchronization

Upgrading Your Plan

If you're on the Beginner desktop plan and need more features, you can upgrade directly from within the app.

How to Upgrade (Desktop App)

1. Open CheckPrintPro and click the "Upgrade" button in the sidebar
2. Choose your new plan:
   • Pro ($29.99 one-time): 5 bank profiles, full check history, priority support
   • Business ($39.99 one-time): Unlimited bank profiles, full check history, up to 5 team members, priority support
3. Complete your purchase through the secure Stripe checkout
4. A new license key will be sent to your email
5. Back in the app, click "Activate Upgraded License" and enter your new license key
6. Your app will unlock the features of your new plan immediately

Troubleshooting

Check Alignment Issues

Problem: Check prints in the wrong position on the paper.

Solution:

1. Verify check paper is loaded correctly (check portion facing up)
2. Ensure paper guides are snug against the paper
3. Use the alignment tool in Settings > Printer Settings
4. Print a test check on regular paper first

Printer Not Detected

Problem: CheckPrintPro doesn't see your printer.

Solution:

1. Ensure printer is turned on and connected
2. Check printer drivers are installed
3. Restart CheckPrintPro
4. Try printing from another application to verify printer works

Signature Not Appearing

Problem: Uploaded signature doesn't show on printed checks.

Solution:

1. Verify signature file is uploaded in bank profile settings
2. Check signature file format (PNG or JPG recommended)
3. Ensure signature option is enabled in print settings
4. Try re-uploading the signature file

MICR Line Issues

Problem: Bank routing/account numbers not printing correctly.

Solution:

1. Verify routing and account numbers in bank profile
2. Ensure MICR font is installed (automatic with CheckPrintPro)
3. Check printer settings for font compatibility
4. Contact support if issue persists

Data Not Syncing (Hosted Plan)

Problem: Changes not appearing on other devices.

Solution:

1. Verify internet connection
2. Check you're logged into the same account on all devices
3. Force sync by going to Settings > Sync Now
4. Log out and log back in