Privacy Policy

1. Introduction

CheckPrintPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our check printing software and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Name, email address, password (Hosted plan only)
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Bank Profile Information: Bank name, routing number, account number, check starting number
• Personal/Business Information: Name or business name, address, phone number
• Check Data: Payee names, amounts, dates, memo notes
• Signature: Digital signature image (optional)

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device Information: Operating system, device type, unique device identifiers
• Usage Data: Features used, time spent in application, error logs
• Log Data: IP address, browser type, access times (Hosted plan only)

2.3 Downloadable vs. Hosted Plans

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide the Service: Enable check printing, manage bank profiles, maintain check history
• Process Payments: Handle subscription payments and one-time purchases
• Customer Support: Respond to inquiries, provide technical assistance, troubleshoot issues
• Improve the Service: Analyze usage patterns, fix bugs, develop new features
• Communications: Send service updates, security alerts, and promotional materials (you can opt out)
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Security: Detect, prevent, and address fraud, security issues, and technical problems

4. Data Storage and Security

4.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit using SSL/TLS and at rest using AES-256 encryption
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: Security audits and penetration testing
• Secure Infrastructure: Data centers with physical and digital security measures

4.2 Data Retention

• Downloadable Plans: Data is stored on your local device. You control retention and deletion.
• Hosted Plan: We retain your data for as long as your account is active. After account deletion, data is securely erased within 30 days.
• Payment Information: Retained as required by law and payment processors (typically 7 years)

4.3 Data Location

For Hosted plan users, your data is stored on secure servers located in the United States. By using the Hosted plan, you consent to the transfer of your information to the United States.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf:

• Payment Processors: To process payments (e.g., Stripe, PayPal)
• Cloud Hosting: To store and process data (Hosted plan only)
• Analytics: To analyze usage and improve the Service
• Customer Support: To provide technical assistance

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from government authorities
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. For downloadable plans, you can do this directly in the application. For the Hosted plan, you can access your account settings or contact us.

6.2 Data Deletion

You can request deletion of your personal information:

• Downloadable Plans: Uninstall the software and delete local data files
• Hosted Plan: Delete your account in settings or contact us

6.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you cannot opt out of service-related communications (e.g., security alerts, payment confirmations).

6.4 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6.5 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to know if we sell or disclose your personal information
• Right to opt out of the sale of personal information (we do not sell your information)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

7. Cookies and Tracking Technologies

7.1 What We Use

Our website and Hosted plan use cookies and similar tracking technologies:

• Essential Cookies: Required for the Service to function (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

7.2 Your Choices

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality of the Service.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

For GDPR-related inquiries, please email: gdpr@checkprintpro.com

For CCPA-related inquiries, please email: ccpa@checkprintpro.com